So what can you do as an online retailer to help minimise an online shopper’s frustrations and make the experience a great one? While online shopping has brought with it many joys for me….. Unrestricted shopping hours, access to stores in other states or countries, and the quick browsing of a few site

As much as we’d all like to pretend it’s not true – Christmas really is just around the corner!  Instead of lamenting about where the days, weeks and months have gotten to, if you’re an online retailer, it’s definitely time to focus on getting ready!   1. Design special Christmas-themed b

We know all too well about businesses on Facebook and Twitter – but what about LinkedIn?   Touted as the ‘place for professionals to connect’, LinkedIn has now introduced new features that refocus the platform from individual users to now allow companies to create pages (profiles) for themse

Just when you thought you had enough social media properties to worry about – Facebook, Twitter, YouTube, Flickr, Digg, Delicious, MySpace – Google decides to enter the scene. It appears that in its quest for total world domination, Google felt that it needed to intervene with its own social medium

Ever wondered who gets to decide on things like generic top level domain (gTLD) names?  We’re talking about the .com or the .org.au part of the web address.  The answer is ICANN – the Internet Corporation for Assigned Names and Numbers.  And this group have made international headline

In March this year, Microsoft released the latest version of its popular web browser – Internet Explorer 9 (IE9). Only compatible with Windows 7 or Windows Vista, IE9 was introduced with a range of benefits including improved loading speeds, a download manager, integrated search, and a host of sec

I write this post while I am waiting for a shopping cart to load on my favourite website (I will stress at this point that this was not a site that we built!). As part of their VIP program, I received an email yesterday morning notifying me of their 70% off mid-year sale.  Naturally, I click on the link to se

On Tuesday 3rd May, Australians were introduced to Google’s latest addition – Google Shopping. The arrival of this product search engine into the Australian marketplace could dramatically change the way that users shop online.  Instead of having to visit a number of different retailers’ websit